Together we can improve lives and address inequities.
Essential Information
- Before applying, be sure to get a good estimate of the cost of the item or service needed.
- After your application is approved, we will work together to figure out the best way to pay.
- We suggest not to submit more than 1-2 applications at a time to avoid confusion.
- OCH’s eligibility criteria can be found here.
- Types of needs can be found here.
- Our gift card policy can be found here.
Pre-approval:
- All applications must be submitted online.
- You will get an automated response immediately after applying.
- If your matter is extremely urgent, text 617-930-3468 after you apply online.
- Our response time to usually the next business day, so please watch for emails.
- If you do not hear back, check your spam. For problems, email: info@onecanhelp.org
- Assistance up to $1000 (not cash) is possible if it really will ignite positive change.
- Our gift card policy can be found here.
- Always use your application’s unique reference number whenever you reach out to us.
- All responses must go through the internal links (the portal) provided in our emails.
Post-approval:
- Once approved, all receipts needed for reimbursement must be uploaded into the portal.
- Receipts should be submitted within 21 days of approval whenever possible.
- Reimbursements are sent after we receive receipts verifying proof of expenditures.
- We can only provide payments or reimbursements to you or a vendor, never to clients.
- We can order and pay directly for most items upon request (tax-free).
- We cannot reimburse for any expenses incurred prior to the application’s approval.
- We cannot reimburse for any expenses greater than the approved amount.