Attorneys. Social Workers. Advocates.

• All applications must be submitted online.
• You will get an automated response immediately after applying.
• If your matter is extremely urgent, text 617-930-3468 after you apply online.
• We always respond by the next business day, so please watch for emails.
• If you do not hear back, check your spam. For assistance, email info@onecanhelp.org
• Assistance up to $1000 (not cash) is possible if it will really ignite positive change.
• Our gift card policy can be found here.
• Always use your application’s unique reference number whenever you reach out to us.
• All responses must go through the internal links (the portal) provided in our emails.

• Once approved, all receipts needed for reimbursement must be uploaded into the portal.
• Receipts should be submitted within 21 days of approval whenever possible.
• Reimbursements are sent after we receive receipts verifying proof of expenditures.
• We can only provide payments or reimbursements to you or a vendor, never to clients.
• We can order and pay directly for most items upon request (tax-free).
• We cannot reimburse for any expenses incurred prior to the application’s approval.
• We cannot reimburse for any expenses greater than the approved amount.

We really appreciate hearing from you!

Thank-you cards or emails explaining the impact of this assistance from you or your clients are extremely helpful for our fundraising appeals and foundation grant applications.

Thank you for working with OCH to help your underserved clients succeed.